If you are the lawful owner of intellectual property rights or a duly authorized representative thereof, and you have a good faith belief that any product, content, or material on our website infringes upon your exclusive intellectual property rights, please promptly contact our dedicated intellectual property compliance team. We pledge to conduct a full and fair investigation into your complaint and take immediate, appropriate remedial measures to protect your legitimate rights and interests in accordance with relevant laws and regulations.
To initiate a formal copyright or trademark infringement complaint, please submit the following complete information to our exclusive complaint email: [email protected] (replace with your official email address). Incomplete submissions may delay the review and processing of your complaint:
- Valid Identity Proof: Official documentation confirming your status as the legitimate intellectual property owner or a legally authorized representative, including but not limited to ID certificates, business licenses, power of attorney, or other legally recognized authorization documents.
- Detailed Infringement Description: A clear and specific account of the infringed work/property, along with the exact webpage URL (product link, content page link) where the alleged infringing material is located on our website, to facilitate accurate positioning and verification.
- Valid Contact Information: Complete and accurate contact details, including your full name/company name, physical address, contact phone number, and email address, to ensure smooth communication and timely feedback regarding your complaint.
- Good Faith Belief Statement: A written statement declaring that you have a good faith belief that the disputed use of the material is not authorized by the intellectual property owner, its agent, or the provisions of applicable law, and that all information provided in the complaint is true and accurate.
- Intellectual Property Certification: Specific information identifying the infringed intellectual property rights, such as copyright registration number, trademark registration number, patent number, registration date, registration authority, and other valid proof of ownership.
- Supplementary Evidence for Trademark Complaints: For trademark infringement allegations, please additionally provide a copy of the trademark registration certificate, initial publication link, exclusive authorization certificate, and other substantive evidence proving your ownership or legal use rights.